Training Tech Services' Student Employees Well: Evidence-based Training Techniques in Conjunction with Coaching and Mentoring Strategies

摘要

Librarians in higher education who work in technical services must frequently rely on student employees to accomplish tasks previously assigned to professional staff. Hiring, training, managing, and mentoring student workers for the performance of high-level library functions can prove challenging. However, working side-by-side with student employees can be a positive experience when evidence-based training techniques and effective coaching and mentoring strategies are utilized. This article focuses on training techniques integrated with ongoing coaching and mentoring strategies to promote a positive work environment and motivated, successful student employees.