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Who's Complaining About Your Bank

机译:谁在抱怨您的银行

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When the Consumer Financial Protection Bureau in January 2012 proposed creating a free, public database of consumer complaints against credit-card issuers, financial firms urged officials to reconsider. In letters to the agency, trade groups argued that doing so would expose trade secrets and breach customer privacy. Posting company names without verifying the accuracy of the complaints levied against them, wrote the Consumer Data Industry Association, would unfairly cast reputable businesses "in the shadow of possible guilt."
机译:当消费者金融保护局(Consumer Financial Protection Bureau)在2012年1月提议创建一个免费的,公开的消费者针对信用卡发卡机构的投诉数据库时,金融公司敦促官员重新考虑。在给该机构的信中,贸易组织争辩说,这样做会暴露商业秘密并破坏客户隐私。消费者数据行业协会(Consumer Data Industry Association)写道,在不核实对他们提出的投诉的准确性的情况下张贴公司名称,将“在有罪恶感的阴影下”不公正地投向信誉良好的企业。

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