New Competition: Don't Panic, Focus on Yourself!

摘要

Ofacility is a daily competition to attract potential customers' attention, earn their trust and business, provide them with high-quality repairs and deliver excellent customer satisfaction - all while the MSO operation down the street is trying to do the same. With three CARSTAR locations in Sidney, Troy and Piqua, Ohio, I've seen a variety of business cycles over the years and many forms of competition. And I've learned a few things along the way that have helped me and my team navigate these varying environments and come out at the head of the class.