He is dubbed the bank's 'technology futurist', but the brain behind many of Wells Fargo's innovations does not have technology as the foremost thing on his mind. Steve Ellis is the head of Wells Fargo's Wholesale Services Group, which includes the bank's enterprise payments strategy, technology services and treasury management groups, as well as other areas such as customer analytics, and mobile and social media strategies. Surprisingly with this wide remit, the bank's tech visionary does not think about the technology first. "It is really about people and processes," he says. "And technology layers into that to enable better services rather than building everything around the technology. We are a people business. People knowing people, that is what makes things happen."
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