TRANSITIONING TO A DIGITAL WORKFORCE Technology

摘要

Digital transformation is just business transformation under a different name, according to pundits. However, focusing on the word 'digital' has led many organisations to concentrate on replacing legacy technology and re-engineering legacy processes, ignoring the people component of a large transformation project - or worse, signalling their intention to shed legacy staff. "Many multi-year digital strategies fail to mention the role that employees will play in driving change," says Carole Berndt, senior strategic adviser at career development accelerator Transition Hub and a former transaction banker. "Yet a sign of a truly transformational organisation is when the digital programme starts and ends with people."