Engaged to Deliver

摘要

Proactive, responsive, caring-these are words that customers use when describing Morpho Detection's service and support team. Michael Cavanaugh, Morpho Detection's Vice President and General Manager, Global Services and Operations, is passionate about delivering. "We have a Six Sigma Quality mindset," he points out. "We truly consider any system downtime during customers' operational hours a defect." As European airports start upgrading to Standard 3-approved explosive detection systems (EDS), they should consider the difference that going with an experienced EDS provider brings. Take London Heathrow for example. Over the next few years, Cavanaugh's team, in partnership with qualified London Heathrow technicians and engineers, will install and support forty-five 9800 CTX DSi™ EDS units. These systems will screen all the in-gauge baggage in Terminals 1, 2, 4, and 5-which are all part of the more than 2,000 CT EDS units Morpho Detection has deployed worldwide.