It hasn't been that long ago that self-serve aircraft fueling didn't exist. Many currently involved in the industry got their start as relatively unskilled labor running fixed pumps, driving tanker trucks and climbing ladders to pump aviation fuel. Simple economics dictated the end of full-service fuel dispensing at many airports, replaced with self-serve facilities. The good news with self-fueling is it's usually cheaper than full-service. But it doesn't come without a price.
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