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Usability Problems Found Across Public Self-service Applications and Self-Service Providers

机译：在公共自助服务应用程序和自助服务提供商中发现可用性问题

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作者
Billestrup Jane; Bornø Nis Anders; Bruun Anders; Stage Jan;
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年度 2016
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原文格式 PDF
正文语种 dan
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Usability Problems Found Across Public Self-service Applications and Self-Service Providers

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