MANAGING ACCIDENTS OR MANAGING RISK?

摘要

It's a service that made its debut in the ear ly '70s; accident management (or colli sion management). Prior to the 1970s, driv ers were on their own to report accidents, obtain shop estimates, and, if needed, get a replacement rental while the company vehicle was in the shop. Some of the pro cess was handled by the fleet department, some by risk management. The purpose of the service was to get the driver out of the process and back on the road, while pro viding the fleet manager with resources and expertise that few, if any, had.