Telematics to Improve Customer Service and Save Money

摘要

Fleet managers at Terminix, a pest-control service, face a difficult challenge: the employees they manage are rarely in the office. Instead, they are out and about serving clients throughout the city, and that can make many managers feel out of touch. That's why ServiceMaster, the parent company of Terminix, opted to roll out its Smart Truck Initiative and enlisted the help of @Road's Web-based Mobile Resource Management (MRM) solution to both help fleet managers perform their jobs and produce better business outcomes.