A growing challenge

摘要

A lot has been said in recent years about the inability of freight forwarders and non-vessel-operating common carriers (NVOs) to adapt to a coming wave of digital transformation. But if there's one thing those companies know how to do, it's adapt. Forwarders and NVOs have made a living on thin margins, volatile rate swings, and changing market characteristics for decades. If anyone can weather protectionist attitudes toward trade, ocean carrier consolidation, and the intrusion of marketplace-based pricing technologies, it's these service providers.