Disaster Plans

摘要

This issue, American Drycleaner goes inside restoration to see why it's the industry's biggest growth area. Operators with excess capacity are thrilled to see their plants fill up when they get their first big orders, those familiar with the business say. But restoration is not for the corner drycleaner-it's for big operations that can dedicate production, delivery and sales staff to the effort. Drycleaners can go it alone if they have the expertise, or buy a franchise to get the support and training they need to get the jobs and handle the new volume. Some choose to treat it as a separate business altogether-one that requires deft customer service and outstanding cash management.