Take The Next Step with Your System

摘要

You have a point-of-sale (POS) system in place. It holds your pricelist, and you can change it at any time. Employees and garment descriptions are listed, too, and you've taken inventory. You're familiar with cash reports. You've tallied customer counts, and may have mastered a few customer-activity reports, getting frequency and lapsed lists. What else is there? Whether you purchased your computer system yesterday or 10 years ago, the question is valid. And the answer is simple: Starting now. you must get complete and accurate customer information, the first time every customer comes in.