Leading Cleaners' fall meeting is a success

摘要

Affiliates of Leading Cleaners Internationale (LCI), a marketing consortium of high-end operators, joined recently in Chicago for an in-depth educational meeting. LCI executive coordinator Barry Gershenson welcomed members and guests to the two-and-a-half-day meeting, which emphasized ongoing development of ownership skills. Highlights of the meeting included affiliate presentations and special sessions, including a conversation about expanding in a tough economy with Jack Mitchell, the author of the management books Hug Your Customer and Hug Your Employees.