Hammers, nails, sealing wax, string and gunpowder!

摘要

Starting from experience of working with Japanese Quality Gurus, and decades of industrial consultancy, this article addresses the fundamental principles of the Quality Movement and suggests ways forward for Quality as empowerment, led from education. Quality Circles, empowering workers, and Students' Quality Circles, empowering students, provide a starting point for educational, economic and social innovation.