Teaming up for quality

摘要

Manufacturing processes have made huge strides in recent years, providing far more quality and precision than the state of the art a decade ago. Specialists in quality are striving to continue this advance, focusing on techniques and processes that make quality issues a rarity. Eliminating or reducing problems has become a team effort that includes representatives from all parts of a company, often with input from suppliers and customers. More companies are realizing that spending time and money to improve operations provides a long-term payback. "Poor quality in products, processes, or services adds cost to a business," said Max Mills, Director, Quality and Product Safety, Gulfstream Aerospace. "Improving quality by reducing rework, scrap, supplier issues, and warranty costs to correct issues significantly decreases cost to a business."