It’s Like Riding Out the Chaos: Caring for Socially Complex Patients in an Ambulatory Intensive Care Unit (A-ICU)

摘要

High-need high-cost (HNHC) patients consume a large proportion of health resources but often receive suboptimal care in traditional primary care. Intensive ambulatory care interventions attempt to better meet these patients’ needs, but we know little about how teams delivering these interventions in clinics serving socially complex patient populations perceive their work.