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Risk Managers’ Descriptions of Programs to Support Second Victims after Adverse Events

机译:风险管理人员对不良事件后的第二受害者的支持计划的说明

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摘要

Guidelines call for healthcare organizations to provide emotional support for clinicians involved in adverse events, but little is known about these organizations seek to meet this need. We surveyed U.S. members of ASHRM about the presence, features, and perceived efficacy of their organization’s provider support program. The majority reported that their organization had a support program, but features varied widely and there are substantial opportunities to improve services. Provider support programs should enhance referral mechanisms and peer support, critically appraise the role of Employee Assistance Programs, and demonstrate their value to institutional leaders.
机译:准则要求医疗机构为涉及不良事件的临床医生提供情感支持,但对于这些机构如何满足这种需求知之甚少。我们对ASHRM的美国成员进行了调查,了解其组织的提供商支持计划的存在,功能和可感知的功效。大多数人报告说,他们的组织有一个支持计划,但是功能各不相同,并且有很大的机会来改善服务。提供者支持计划应增强推荐机制和同伴支持,严格评估员工援助计划的作用,并向机构领导者展示其价值。

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