Designing computer assisted instruction programs for diabetic patients: how can we make them really useful?

摘要

Despite the increasing potential of computers for educational use, experience shows that few Computer Assisted Instruction (CAI) programs for patient education have been accepted into routine use by health care providers. A CAI program on hypoglycemia for insulin dependent diabetics, which was developed by the authors and has been widely used in Europe for over 6 years, is described and is used to illustrate some specific difficulties and possible solutions when using computers for patient education. We hope to show that patients suffering from a chronic disease, such as diabetes, require specific skills which are very different in nature from the theoretic knowledge they usually receive from different sources, including health care providers. In order to be really useful, a CAI program for patients must help them to cope with their disease and take into account patients' concerns, fears, and misconceptions as far as possible. Far beyond a detailed knowledge of the domain, a deep experience in patient education is mandatory to understand patients' needs.