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Combining Review Text Content and Reviewer-Item Rating Matrix to Predict Review Rating

机译:结合评论文本内容和评论者项目评分矩阵来预测评论评分

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摘要

E-commerce develops rapidly. Learning and taking good advantage of the myriad reviews from online customers has become crucial to the success in this game, which calls for increasingly more accuracy in sentiment classification of these reviews. Therefore the finer-grained review rating prediction is preferred over the rough binary sentiment classification. There are mainly two types of method in current review rating prediction. One includes methods based on review text content which focus almost exclusively on textual content and seldom relate to those reviewers and items remarked in other relevant reviews. The other one contains methods based on collaborative filtering which extract information from previous records in the reviewer-item rating matrix, however, ignoring review textual content. Here we proposed a framework for review rating prediction which shows the effective combination of the two. Then we further proposed three specific methods under this framework. Experiments on two movie review datasets demonstrate that our review rating prediction framework has better performance than those previous methods.
机译:电子商务发展迅速。从在线客户那里学习和利用无数评论已成为该游戏成功的关键,这要求这些评论的情感分类越来越准确。因此,比粗略的二元情感分类更优选细粒度的评论等级预测。当前评论评级预测中主要有两种方法。一种包括基于评论文本内容的方法,该方法几乎完全专注于文本内容,很少涉及那些评论者和在其他相关评论中标记的项目。另一种包含基于协作过滤的方法,该方法从审阅者项目评分矩阵中的先前记录中提取信息,但是忽略了审阅文本内容。在这里,我们提出了一个评价等级预测的框架,该框架显示了两者的有效结合。然后我们在该框架下进一步提出了三种具体方法。对两个电影评论数据集的实验表明,我们的评论评分预测框架比以前的方法具有更好的性能。

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