Improving patient satisfaction: Introduction of a telephone results clinic in Neuro-Oncology follow-up

摘要

BackgroundIt has been shown in one UK centre that telephone clinics helped improve patient satisfaction and lessened the burden on overbooked outpatient services in the low grade glioma setting¹. AIMS We set up a telephone clinic for Neuro-Oncology follow-up patients. We aimed to reduce the burden of patients attending outpatient clinics and improve the follow-up experience for patients who were stable on surveillance imaging.