目的:了解手术室护理过程中存在的安全隐患,根据分析结果制定对应的安全管理对策。方法:本院自2012年始在手术室护理管理中应用风险管理,随机抽取本院2012年后接受护理风险管理的患者50例为观察组,另随机抽取本院2010年1月-2011年12月收治接受常规护理管理患者50例为对照组。对比2组发生安全事故概率和患者对护理服务的满意程度。结果:观察组发生风险事故与投诉率等相对对照组患者有明显优越性,差异有统计学价值(P<0.05);观察组患者对护理服务满意程度为98.0%,对照组患者对护理服务满意率为84.0%,两者对比具有统计学价值(P<0.05)。结论:在手术室护理中应用风险管理有利于降低护理过程中发生事故的概率,提升患者对护理服务的满意程度,更有利于构建和谐护患关系,对于医院和患者均有重要价值,值得临床重视推广。%Objective: to understand the security hidden trouble in the process of nursing in operation room, and to formulate the corresponding safety management countermeasures according to the analysis results.Methods: the hospital from 2012 in the operation room nursing management in the application of risk management, a random sample of 50 cases of nursing risk management in our hospital in 2012, the observation group, and randomly selected 50 cases of patients treated in our hospital from January 2010 -2011 to December. Comparison of 2 groups of patients with safety accident probability and the degree of satisfaction of patients to nursing service. Results: in the observation group, there were significant differences in risk accident and complaint rate, the difference was statistically significant (P < 0.05); the satisfaction rate of nursing care in the observation group was 98%, and the satisfaction rate was 84% in the control group (P <0.05).Conclusion:application of risk management in operation room nursing can reduce the probability of occurrence of accidents in nursing process, worthy of clinical attention.
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