Learning support service is the core element of online education.The quality of service is directly related to the learning effect of learners and the development of online education.To explore the important role of education data in learning support services, we provide a new path for improving the quality of online education learning support services.Through literature research, an in-depth study of the new connotation and new features of learning support services in the context of big data is conducted, and a learning-centered learning support service system contructed under the big data environment.This system provides is conducted reference for the design of learning support service of online education learning platform, thus is promoted the development of online education.%学习支持服务是在线教育的核心要素, 其服务质量直接关系到学习者的学习效果和在线教育发展.通过文献研究法, 深入研究大数据背景下学习支持服务新的内涵和特征, 构建了大数据环境下以学习者为中心的学习支持服务体系.该体系可为学习支持服务设计提供参考, 为改善在线教育学习支持服务质量提供新的路径, 促进在线教育发展.
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