护理人员考核技术档案在社区护理管理中的应用

摘要

目的：探讨护理人员考核技术档案在社区护理管理中的应用。方法：2011年1月-12月，本中心全体护士使用护理人员考核技术档案进行管理，并对护理技术档案实施前后的考核结果比较分析。结果：护理部质量考核、理论考试、操作考试的平均分、患者满意率等均较使用护理人员考核技术档案前有所提高，差错及不良事件发生数明显下降。结论：通过护理人员考核技术档案的使用，提高了护理质量，提升了管理者的能力，减少了护理不良事件的发生。%Objective:To explore the role of the nursing staff appraisal technology archives in the community nursing management. Methods:From January to December of 2011, the nursing staff examination technology files were managed for the all nurses in this center, and their results were compared and analyzed before and after implementation. Results:The nursing quality examination, theory test and average operation test scores, patients’ satisfaction were enhanced after using the nursing staff examination technology files. The number of errors and adverse events occurred were reduced remarkably. Conclusion:Use of nursing personnel evaluation technology archives can improve the nursing quality, enhance the ability of managers, and reduce the occurrence of nursing adverse events.