通过对广州市样本众创空间内、外环境的实地观察、创客问卷调查、半结构式访谈获取一手资料,运用熵值法与模糊综合评价法进行众创空间满意度评价.研究结果表明:(1)广州市众创空间具有增长迅速、多个等级、多种模式、定位相异、水平参差的整体特征;(2)创客对广州众创空间内部、外部环境营造满意度最高的分别是基本生活设施的齐全度和整体环境.基于研究结果,提出众创空间的营造和建设应更加关注创客的行为特征与需求.%Through field investigation on the internal and external surroundings,the paper makes questionnaire survey on makers and carries out the semi-structured interview to acquire primary data.On the basis of the present status of crow-innovating spaces,the paper uses entropy evaluation method and fuzzy comprehensive evaluation to compose the space satisfaction evaluation.Research results are as follows:① The number of crow-innovating space in Guangzhou is increasing rapidly.It is forming the overall features with a plurality of levels,a variety of models,different positioning and irregular levels.It is mainly distributed at the core area of city center and suburban zone.② Most of the makers consider the completing degree of the restroom,trash cans and other basic facilities as the highest satisfaction of internal environment.The satisfaction on the ability of carrying on activities,providing overall service online and offline and so on are much lower;Clean and quiet external environment obtains the highest level of satisfaction.Some of the evaluating indexes such as the convenience of shopping,the transportation accessibility,the distance from residential areas and so on are worse relatively when it comes to the external environment of crow-innovating spaces.
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