手机阅读平台用户体验影响因子分析

摘要

User experience is extremely important in the human-centered design and it is a key element in platform development. The paper firstly explored factors effecting mobile reading platform’s user experience in quantitative analysis by user interviews and questionnaire survey; secondly, analyzed the colected data by the method of exploratory factors analysis through the Statistics Package for Social Science(SPSS); finaly, got seven factors which were defined by qualitative analysis combined with characteristics of mobile reading. Confirming the factors influencing mobile reading’s user experience has conductive significance in the design and evaluation of mobile reading platforms.%指出在以人为中心的设计中，用户体验尤为重要，是平台设计的重要内容。采用用户访谈、问卷调查方法对影响手机阅读平台用户体验的因子进行定量分析，再利用社会科学统计软件SPSS对收集的数据进行探索性因子分析，最终抽取7个影响因子，结合手机阅读特点进行定性分析后确定因子内容，以期对手机阅读平台的设计与评价具有实际指导意义。