Business English students are more engaged in business communication activities after graduation.Good interculturalcommunication competence is an essential condition for successful communication. Therefore, Business English students shouldnot only possess strong professional knowledge but also they should have qualified intercultural communication competence. Theauthor has investigated the current situation of intercultural communication competence of business English students and analyzedreasons, then put forward some feasible suggestions based on the findings. It is hoped that this survey will be helpful to similar research in the future.
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机译：Review of Intercultural Service Encounters:Cross-cultural Interactions and Service Quality,Edited by Piyush Sharma,Switzerland,Springer,2019,pp.vii+101,€54,99(hbk),ISBN 978-3-319-91940-9;€46(ebk),ISBN 978-3-319-91941-6
