JCI 标准下实施品管圈活动对降低体检漏检率的效果观察

摘要

目的：探讨在 JCI 标准下实施品管圈活动对降低体检漏检率的效果。方法：通过组建品管圈、主题选定、现状把握、目标设定、原因分析、针对要因制定对策并实施等流程进行品管圈活动，对品管圈实施前（2014年2月）1895名受检者与实施后（2014年7月）3285名受检者针对尿常规、身高、体重、血压等体检项目的漏检率进行比较。结果：通过品管圈活动，降低了体检项目的漏检率（P <0.05），提升了小组成员沟通与协调、执行力、活动积极性及品管圈方法应用能力（P <0.05）。结论：基于 JCI 标准下的品管圈活动能够有效降低体检漏检率并提高受检者的认知水平，保证体检数据的全面、有效，确保体检报告的质量，进而提升核心竞争力。%Objective:To discuss effects of quality control circle activities under JCI on omission rate reduction of physical examination. Methods:Conducted quality control circle activities,including quality control circle establishment,theme selection,current condition grasp,goal setting,factor analysis,solu-tion formulation based on key factors,implementation and other steps. Omission rates of physical examination items such as urine routine,height,weight and blood pressure were compared between 1895 cases before quality control circle(February 2014)on the one hand and 3285 cases after quality control circle(July 2014)on the other. Results:With quality control circle activities,omission rates of physical examination decreased(P < 0. 05),and communi-cation,execution,initiative and method application ability of group members were improved(P < 0. 05). Conclusion:Quality control circle activities based on JCI standards can effectively reduce physical examination omission rates,improve cognitive levels of patients,ensure comprehensiveness and effective-ness of physical examination data and guarantee physical examination report quality,so as to promote core competitiveness.