首页> 中文期刊> 《现代情报》 >基于多渠道视角的我国内地电子政务服务能力分异规律

基于多渠道视角的我国内地电子政务服务能力分异规律

         

摘要

[ Purpose/Meaning] With the strategy execution of "Internet+ government Service", the e-government service which takes the Internet as its carrier has been paid much attention to by the society. This is an urgent need for large sample, multi-channel empirical research. [ Method/Process] Therefore, based on the government website, WeChat, micro-blog, APP, by using the existing mature evaluation index system, this paper evaluated the city above prefecture-level and provincial e-government services. Then, it selected the administrative level, economic level, regional balance as the differentiation attribute. It was found that both administrative level and economic level were positively correlated with government service ability in all the channels. It showed weakening its adverse effect helps to improve the ability of e-gov-ernment service. The distribution of channel capacity varied from administrative and economic attribute, city and provincial government level, but it was not restricted by level and region. It provided direction and strength management to balance and promote channel service ability [ Results/Conclusion] This paper summed up the revelation of the government in the intensity and direction based on administrative and economic attribute, city and provincial government level, and put for-ward some suggestions to eliminate the differentiation, learn reference and promotion.%[目的/意义]随着"互联网+政务服务"战略崛起,以互联网为载体的电子政务服务受到社会广泛的关注,亟需大样本、 多渠道实证研究.[方法/过程]因此,本文基于政务网站及"两微一端"实证测评了地级以上城市和省级政府的电子政务服务能力,并选取行政级别、 经济水平、 区域均衡为分异属性,发现行政级别与经济水平均与渠道政务服务能力显著正相关;渠道能力因行政与经济属性、 城市和省级政府层面不同而异,但基本不受级别、 水平、 区域限制.[结果/结论]归纳出电子政务服务在力度与方向的调控启示,提出了消除分异、 重点借鉴、 快速提升等建议作为参考.

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