经办能力直接影响着养老保险制度的实施效果.通过问卷、访谈以及实地调查的方式对陕西省120家城镇职工基本养老保险经办机构能力建设情况进行调查,运用因子分析和多元统计回归实证分析发现:影响经办能力因素依次为基础能力、业务信息管理能力、保障性能力、内部控制能力以及外部沟通能力因素.同时,数据结果显示,陕西省养老保险经办机构总体经办能力较为良好,但在人员流动、经费、社会化管理等指标上得分较低,应从经办人员轮岗制、保障经费渠道、探索服务外包以及探索统一的社会保险经办模式等方面进一步提高经办能力.%The administrative ability directly affects the implementation of the pension insurance system.This paper selects 23 indexes to investigate the administrative capacity building of 120 pension insurance institutions in Shaanxi Province through questionnaires, interviews and field investigation.And through the extraction of common factors and multiple linear regression analysis, it is found that the factors that impact the pension agency capacity include the basic capacity building, ability of information management building, supportive capacity building, internal control capacity building and capacity building for external communication.At the same time, the data shows that in Shaanxi Province, the overall administrative capacity of pension agencies is relatively good, overall there is still room for improvement;but the score of individual indexes as the flow of personnel, funding and other social management is relatively low, the administrative capacity should be further improved from the aspects of implementing the staff rotation system, guaranteeing the funding channels, exploring the service outsourcing and exploring the unified social insurance management mode.
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