消费者群体性纠纷解决模式的错位与矫正--行政主导模式与司法审判模式的选择

摘要

There is good reasons for the existence of consumer group dispute no matter from the way it shows or citizens ’ natural right protecting .It also contributes to social system im-provement and healthy dispute saluting system .As far as the nature of objects , it differs from group events which are for benefit and non-political character .This leads consumer group dis-putes to judicial solutions .However,presently such cases in China depends more on administra-tion solutions , where judicial judgment has actually been marginalized or even politicized .To correct this,a type-oriented dispute saluting system with judicial judgment is suggested to set up.%无论从纠纷自身的表现形态，还是从公民维权本能的角度来说，消费者群体性纠纷都有其存在的正当性，同时具备修正社会制度、促成良性纠纷解决机制形成的积极性价值。从争议客体的属性来说，消费者群体性纠纷则具有不同于群体性事件的私益性和非政治性，这一特性决定了消费者群体纠纷的解决必须依赖于司法审判模式。然而，目前中国消费类群体性纠纷的解决方式仍是以政府为主导的自上而下的解决模式，司法审判模式已经被边缘化甚至政治化。因此，矫正目前消费者群体性纠纷解决中的模式错位，在制度层面构建以司法审判模式为主导的“类型化”纠纷解决机制成为恢复消费者维权机制正常化运行、最终实现保护消费者合法权益的关键所在。