论医患沟通的心理技能

摘要

本文简要阐述了如何运用尊重、热情、真诚、共情、积极关注等心理技能，提高医务人员的沟通能力，从而实现医患间的有效沟通，以达到进一步改善医患关系的目的。%In this paper authors briefly expounds how to use such psychological skills as respect ,enthusiasm ,sincerity ,empathy ,positive attention and so on and to improve the communication ability of medical staff ,thereby doctor‐patient effective communications are realized and doctor‐patient relationships improved .