影响护理临床带教满意度的帕累托分析与质量改进

摘要

Objective To investigate the satisfaction degree of student interns on nursing clinical teachers,carry out Pareto analysis,find out main factors and related factors of low satisfaction degree,put forward the countermeasures,improve teaching level of nursing clinical teachers.Method A questionnaire survey was conducted on the student interns,and Pareto analysis was carried out.Results Statistical analysis showed that class A factors included insufficient students' practical ability training,unclear professional knowledge interpretation,non-standard operation,no timely answering students' questions and difficult problems;class B factors included no timely introduction of new technology,new projects,and new progress,no paying attention to the interns' learning and mental status,class C factors included no guidance for students during small lectures and case discussion,the lack of humanistic idea.Conclusion In view of main influencing factors,we should put forward the countermeasures,strengthen the management,timely improve them,to continuously improve the teaching quality.%目的 调查见习、实习学生对护理临床带教老师的满意度,进行帕累托分析,查找满意度低的主要因素及相关因素,提出对策,以提高护理临床带教老师的带教水平.方法 对见习、实习学生进行问卷调查,并进行帕累托分析.结果 统计分析后查出A类因素有对学生动手能力培养不足、讲解专业知识不清晰、操作不规范、不能及时解答学生提问和疑难问题,B类因素有不能及时介绍新技术、新项目、新进展及未关注实习生学习和心理状况,C类因素有小讲课与病例讨论中对学生无指导与带教老师人文理念不足.结论 针对主要影响因素,提出对策,加强管理,及时改进,使带教质量持续提高.