推行“第一时间”服务模式提升疗养服务质量

摘要

The new first -time service mode has been established in the sanatorium, which requires first - time active prediction, first - time warm reception, first - time problem settlement and reply, and first - time service optimization. With this mode, the service can be precise, careful, meticulous and fine, and the service quality be enhanced. Also, it will promote the development of military sanatoriums soundly and rapidly.%创建军队疗养院“第一时间”新型服务模式:做到“第一时间”靠前预知,“第一时间”温馨接待,“第一时间”解决回复,“第一时间”拓展优化,获得“精确、精细、精心、精致”的服务效果;提升服务品质,促进军队疗养院又好又快发展.