文章将知识挖掘技术引入到图书馆参考咨询服务工作中,探讨了知识挖掘技术在文献推荐、学术资源导航等方面的应用,分析了知识挖掘技术在参考咨询服务中成功实施的现实瓶颈,并提出了相应的解决建议.%This paper introduces data warehouse and knowledge mining techniques into library reference work, discusses applications in library reference services, analyses the obstacles in implementation of knowledge miming, and puts forward some solutions.
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