风险管理在某三甲医院门诊采血工作中的应用

摘要

目的：探讨信息化条件下风险管理在门诊采血工作中的作用。方法回顾2014年1月-2015年1月某院门诊采血工作中的护理风险管理，即分析门诊采血工作中风险发生的原因、评价可能的不良后果，提出风险预防及控制措施。结果通过护理风险管理，采血护士风险防范意识增强，护患满意度提高。结论在门诊采血工作中应用风险管理提高了护理质量，符合保证患者安全的护理伦理要求，有效降低医疗风险和事故的发生。%Objective:To explore the function of risk management in outpatient blood collection work under the conditions of informationization. Method:This paper retrospectively reviewed the nursing risk management in out-patient blood collection work from January 2014 to January 2015 in our hospital, analyzed the causes of risk in out-patient blood collection work, evaluated the possible adverse outcomes, and put forward the measures to prevent and control risks. Results:Through the nursing risk management, the nurses′ risk prevention consciousness was enhanced, as well, both nurse and patient satisfaction was improved. Conclusion:Application of risk management in outpatient blood collection work could improve the quality of nursing, conform to the ethical requirements of guaranteeing patient safety, and effectively reduce the incidence of medical risks and accident.