我院后勤支持保障社会化运营的探索和体会

摘要

Peking University Shenzhen Hospital launched a reform to outsource its logistic support service to overcome the setbacks of overstaffing,poor service and high costs with the existing logistic departments since its opening.Practice of a decade has raised the quality of its logistic support system and lowered service costs.Furthermore,the reform has optimized the hospital's human resource structure,and improved performance of the hospital staff,paving the way for better social benefits of the hospital.%针对公立医院后勤保障支持部门人浮于事、服务质量低劣、成本高居不下等问题,北京大学深圳医院利用全新医院开业的契机,推行支持后勤保障系统社会化运营.通过十余年的实践,社会化运营提高了支持保障系统的质量,降低了服务费用,同时还优化了医院人力资源结构,提高了医院人员绩效,为医院更好地创造社会效益打下基础.