门诊预约服务体系建设中的问题与对策

摘要

Appointment service is advocated by the government and develops rapidly, and its main task is to build the appointment service system. The system consists of information system, service system, management system and evaluation system as a whole. Difficulties still exist, and solutions for the system are discussed respectively.%门诊预约服务在政府的倡导下广泛开展,门诊预约服务体系的建设是现阶段的主要任务.预约体系包括信息系统、服务系统、管理系统和评价系统,各系统相互配合构成统一的整体.目前,预约服务还面临着不少难题,对不同系统的主要问题和解决思路作一简要探讨.