基于信息技术基础架构库理念的HIS运行维护管理

摘要

针对当前医院信息系统运行维护所遇到的问题,结合医院信息技术部门所做的日常工作,总结遇到的问题以及发展瓶颈,利用信息技术基础架构库理念的核心,即将信息技术与业务相结合使其系统化、流程化,研究设计一套基于信息技术基础架构库理念的医院信息网络运行维护管理模式,将维护人员从平日被动的救火模式转换成一个将日常业务、项目管理、服务提供变为自动化、规范化的管理模式,从而实现精细化管理.%In order to solve the routine IT maintenance problems in the hospital,through combining with the daily work of the IT division in the hospital,the challenges and bottleneck problems are summarized.The core concept of the IT Infrastructure Library (ITIL) is used,that is incorporating IT and business,ITIL-based maintenance management system is researched.The management system would simplify the extraneous routine work of the IT division and convert the maintenance staff's working mechanism from a passive trouble-shooting pattern to an automated and standardized management pattern which facilitates the daily work,project management and services.Refined management will thus be achieved.