医院质量管理新思路:精细化管理与品管圈联合应用

摘要

精细化管理有助于品管圈活动选择主题,拟定对策,获得领导层的重视和支持;品管圈活动有助于增强员工精细化管理意识,提升执行力,有助于把握精细化管理的“度”,避免矫枉过正,有助于建立医院精细化管理长效机制.在此基础上,构建了医院精细化管理与品管圈联合应用的流程.%The refined management can help activities of quality control circle (QCC) select proper topic,propose targeted countermeasures and gain support from leaders;and QCC can help enhance staff's recognition of refined management,prompt staff's execution power,grasp management scale and establish a long-term mechanism of hospital management.Furthermore,the process of the joint application of hospital refined management and quality control circle was constructed.