Objective To improve the quality of pharmaceutical service by exploring the theories and Methods of pharmaceutical service in outpatient pharmacy. Methods The outstanding characteristics of pharmaceutical service were analyzed in outpatient pharmacy by consulting the related literature and combining the actual situation in the hospital. Results Standardizing working system can improve the accuracy of pharmacists in dispensing drugs and shorten the waiting time of outpatients;the medical errors would be reduced by strictly checking prescription;various approaches to guide rational drug use with patient-oriented to improve the prevention and drug treatment;carefully commenting on the prescriptions could realize the continuous development of quality of medication. Conclusion Paci-fication of prescription and review process,comprehensive medication guide,and appropriate prescription intervention practice plays a very important role in pharmaceutical service of outpatient pharmacy.%目的:探索门诊药房药学服务的理论和方法,提高药学服务质量。方法查阅相关文献并结合医院实际情况,分析门诊药房在药学服务实践中的突出特点。结果规范工作制度能提高药师调配药品的准确性,减少患者的等候时间;严格执行处方审核制度能及时发现医生诊疗过程中的问题处方,减少医疗差错;以患者为中心,利用多种途径指导合理用药,能提高药品的预防和治疗作用;开展处方点评工作,对抽取处方和科室进行综合分析、评价,改进并提高药品治疗质量。结论规范处方调剂和审核流程、全面的用药指导、适当的处方点评在门诊药学服务实践中起着重要作用。
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