首页> 中文期刊>中国卫生产业 >护理人员分层管理对急诊科护理质量的作用探讨

护理人员分层管理对急诊科护理质量的作用探讨

     

摘要

Objective To study the important significance of layer management of nursing staff to the improvement of nurs-ing quality in the process of emergency nursing. Methods The layer management of nursing staff had been formally imple-mented since July 2013 in the department of emergency in our hospital, the nursing situation in the department of emergen-cy from January 2014 to January 2015 was collected, and compared after 1-year implementation of layer management, 25 cases of on-the-job female nursing staff in the department of emergency aged from 25 to 47 (33.62±6.49)years old on average) treated in our hospital from January 2014 to January 2015 were selected as the research objects, in terms of professional ti-tle, 3 cases were nurses-in-charge, 17 cases were nurses, and 5 cases were primary nurses; in terms of academic level, 15 cases were undergraduates, 6 cases graduated from junior colleges, and 4 cases graduated from the technical secondary school, in this research, the incidence rate of errors, satisfactory degrees of patients and physicians in the department of e-mergency before and after the implementation of layer management needed to be compared, and the self-made satisfactory degree score table method was adopted for assessment in the course of evaluating the satisfactory degree, and the full mark was 10 marks. Results After the implementation of layer management in the department of emergency, the incidence rate of errors, satisfactory degrees of patients and physicians in the department of emergency were obviously improved, and all dif-ferences had statistical significance after the comparison of statistical methods, P<0.05. Conclusion The implementation of layer management means of nursing staff in the department of emergency can obviously improve the nursing quality in the department of emergency, which is of important significance to the normal treatment of patients and physical recovery, and it is of extremely high application value.%目的:探讨护理人员分层管理在急诊科护理过程中对护理质量提升的重要意义。方法该院急诊科从2013年7月开始正式实施护理人员分层管理。收集2014年1月-2015年1月间急诊科的护理情况,并在实施分层管理1年后进行比较。研究对象为该院在2014年1月-2015年1月间,在急诊科在职的护理人员,数量25例,均为女性,年龄在25~47岁之间,平均(33.62±6.49)岁。在职称上,主管护师3例,护士17例,护师5例。在学历上,本科15例,大专6例,中专4例。在该次研究中,需要比较在实施护理人员分层管理前后在急诊科中的差错发生率、患者满意度以及医师满意度。在对满意度进行评价的过程中,均使用该院自制的满意程度评分表的方法进行评价,满分均为10分。结果在急诊科中实施分层管理后,急诊科中的差错发生率、患者满意度以及医师满意度均得到了非常明显的提升,所有差异通过使用统计学方法比较后显示差异均有统计学意义(P<0.05)。结论通过在急诊科中实施护理人员分层管理的手段,可明显提升急诊科中的护理质量,对患者的正常治疗以及身体恢复均有着重要意义,有很高应用价值。

著录项

相似文献

  • 中文文献
  • 外文文献
  • 专利
获取原文

客服邮箱:kefu@zhangqiaokeyan.com

京公网安备:11010802029741号 ICP备案号:京ICP备15016152号-6 六维联合信息科技 (北京) 有限公司©版权所有
  • 客服微信

  • 服务号