医院信息部门质量控制管理系统设计与实现

摘要

The quality of hospital information department's work and service ability is an important guarantee for information construction, realizing the informatization of quality management and control of information department, enhance the quality of information department work and service ability. Through the analysis of the work of recording data since 2010, find out the information department's business scope and categories. By using the IDEF0 modeling tools, rearranging the various business processes, to quantify the quality control point, and combining the performance management. The PDCA method as the core, through the design of the software system to achieve integrated management of the information department, so as to improve the work efficiency of the information department.%医院信息部门的工作质量与服务能力是医院信息化建设的重要保障，实现信息部门的信息化质量管理与控制，可以很好提升信息部门的工作质量与服务能力。通过对信息部门2010年以来工作记录数据的分析，找出信息部门工作业务边界范围及类别，采用IDEF0建模工具，重新梳理各个业务流程，量化质量控制点，并与绩效管理相结合，以PDCA方法为核心，通过设计软件系统实现对信息部门工作的综合管理，从而提高信息部门的工作效果。