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Motivations and constraints of Chinese outbound tourists: A case study.

机译:中国出境游客的动机和制约因素:一个案例研究。

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摘要

The purpose of this study is to explore the motivations and constraints of Chinese outbound pleasure tourists traveling to the United States, using Maslow's Hierarchy of Needs (1943; 1970) and the Leisure Constraints Model developed by Crawford, Jackson, and Godbey (1991) as analytical frameworks.;A total of 1,600 respondents were recruited by convenience sampling in Beijing, Shanghai, and Guangzhou. The respondents were segmented into 4 groups based on their travel experience; each group consisted of 400 respondents. Face-to-face interviews were conducted in Chinese between July and August of 2008, and the open-ended responses were translated into English. The content of the responses were then analyzed using CATPAC software.;The findings suggest that Chinese outbound pleasure travelers were mainly motivated to travel to the Unites States by physiological and biological needs, belongingness and love needs, cognitive needs, and aesthetic needs. In order to satisfy these needs, Chinese outbound pleasure travelers travel to visit friends and relatives, have fun and relax at destinations and attractions, experience different things, expand horizons, and experience beauty. Most of the motivations found in this study were consistent with previous studies. The comparison of motivations among different demographic groups and sample groups showed that the ways people from different groups try to fulfill their needs differed.;Lack of interest and age were found to be the major intrapersonal constraints of Chinese outbound tourists. Time constraints, difficulties in getting travel visas, long distances, security, and monetary concerns (including the consumption level at the destination and disposable income) were structural constraints that deterred Chinese outbound travelers from visiting the U.S. Most of the constraints found in this study were consistent with previous studies, except that interpersonal constraints were only emphasized by some of the respondents.;In this study, Maslow's Hierarchy of Needs provided a useful classification scheme for the analysis of travel motivations of Chinese tourists. The results suggest that motivations may interact with constraints. The Leisure Constraint Model seemed to be well-suited for analysis on Chinese tourists as well. However, several constraints found in this study indicated that culture could affect constraints. Thus, cross-cultural studies on constraints are recommended for future study. The findings suggest that wealthy Chinese should be targeted for marketing. Different promotional strategies can be applied to different market segments, based on demographics and travel experience.
机译:本研究的目的是使用马斯洛的需求层次结构(1943; 1970)和克劳福德,杰克逊和戈德比(1991)开发的休闲约束模型来探索中国出境休闲游客赴美旅游的动机和约束。分析框架。;在北京,上海和广州通过便利抽样共招募了1,600名受访者。根据受访者的旅行经历,他们将他们分为4组。每个小组由400名受访者组成。在2008年7月至8月之间,以中文进行了面对面的采访,开放式回复被翻译成英文。然后使用CATPAC软件分析回复的内容。研究结果表明,中国出境休闲旅行者的主要动机是出于生理和生物学需求,归属感和爱情需求,认知需求和审美需求而前往美国。为了满足这些需求,中国出境游玩者旅行探亲访友,在目的地和景点玩乐和放松,体验不同的事物,开阔视野并体验美丽。在这项研究中发现的大多数动机与以前的研究一致。对不同人口群体和样本群体的动机进行的比较表明,不同群体的人们满足他们需求的方式有所不同。;缺乏兴趣和年龄是中国出境游客的主要人际限制。时间限制,获得旅行签证的困难,长途旅行,安全性和金钱问题(包括目的地的消费水平和可支配收入)是结构性限制,这些因素阻止了中国出境旅行者前往美国。与以前的研究一致,不同的是,只有一些受访者强调人际关系的约束。在这项研究中,马斯洛的《需求层次》为分析中国游客的旅行动机提供了有用的分类方案。结果表明动机可能与约束相互作用。休闲约束模型似乎也很适合分析中国游客。但是,在这项研究中发现的一些限制条件表明文化可能会影响限制条件。因此,建议对限制进行跨文化研究,以供将来研究之用。调查结果表明,富有的中国人应该成为营销的目标。根据人口统计和旅行经验,可以将不同的促销策略应用于不同的细分市场。

著录项

  • 作者

    Lai, Chengting.;

  • 作者单位

    University of South Carolina.;

  • 授予单位 University of South Carolina.;
  • 学科 Marketing.;Recreation.;Social psychology.
  • 学位 M.I.H.T.M.
  • 年度 2009
  • 页码 115 p.
  • 总页数 115
  • 原文格式 PDF
  • 正文语种 eng
  • 中图分类
  • 关键词

  • 入库时间 2022-08-17 11:38:30

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