Essential Executive Coaching Competencies for Enhancing Executive On-the-Job Performance: A Modified Delphi Study.

摘要

Approximately 93% of Fortune 1000 companies in the United States rely upon executive coaching to accelerate executive performance. However, there is a lack of empirical research identifying effective executive coaching competencies. In this modified Delphi study, a panel of 17 executive coaching experts was purposefully selected from the International Coach Federation and the Society for Industrial and Organizational Psychology. Participant selection criteria included training in executive coaching, executive coaching credentialing, and ≥3 years practicing executive coaching or purchasing executive coaching services. Participants used a 5 point Likert-type questionnaire to provide their expert opinion regarding essential executive coaching competencies for enhancing executive on-the-job performance. In an iterative 3-round process, a consensus between these experts was determined when the mean of respondent ratings reached 4.0 or higher. Data received from the panel of experts were calculated for means and standard deviations. This analysis showed key executive coaching competencies such as trustworthiness, adherence to a code of ethics, executive coaching certification, and 19 others. This list of competencies may be used to inform future research on coaching effectiveness, and may serve as criteria for HR managers when selecting coaches. Coach training entities could benefit by integrating these findings in their teaching curriculum. More effective executive coaching is important because of its potential to improve organizational efficiency, profitability, and work environment, positively impacting the lives of employees.