Levels of Public Service Motivation and Commitment across Tenure in a Paramilitary Organization.

摘要

Public service workers tend to have a predisposition to a form of intrinsic motivation known as public service motivation (PSM), leading them to seek jobs that entail serving the public and offer opportunities to perform civic duties. Public sector workers in paramilitary organizations in particular, have inherently dangerous and stressful jobs that result in burnout over time. The aim of the present study was to examine the relationship between public service motivation (PSM) and morale within a paramilitary organization. More specifically, the research sought to determine how the length of tenure and being in a promotional position within the organization impacts PSM and morale. Additionally, the similarity between PSM and morale was examined, although they are purported to be different constructs. The findings suggest that although tenure has no statistically significant effect on levels of morale and PSM, a relationship was found between promotional position and morale, and between absenteeism and PSM. In addition, it was found that there was a statistically significant correlation between PSM and morale.