An assessment of the effects of budget-related one-on-one training at the Bureau of Land Management in Anchorage, Alaska.

摘要

The Olivero, Bane, and Kopelman one-on-one executive coaching model was used to assess the effects of budget-related one-on-one training at the Bureau of Land Management (BLM) in Anchorage, Alaska. The purpose was to show if individualized, one-on-one training improved the efficiency and effectiveness of budget planning, tracking, and reporting (BPTR) by more than 50%. This study added a nonequivalent control group design and triangulated qualitative and quantitative research methods to collect and analyze data via literature, observation, before- and after-training surveys, one-on-one training, and the BLM's management information system (MIS). Pearson correlations indicated no relationship between demographics of the participants (N = 16) and improvement. Validity of the paired t and two-sample t tests was affected when business processes changed to accommodate corrections. However, a binomial sign test indicated a significant relationship between training and improvement. Understanding of BPTR improved more than 50% on average for 16 employees, who are now better able to speak the language of BPTR, defend themselves when the MIS data go astray, provide leadership, prioritize their efforts, and account for funding. Other benefits are saving money, taking advantage of the 2-year budget cycle, and processing time-sensitive procurement documents to accomplish the public's high-priority energy development, cultural, legal, and environmental work. The results of this study suggest government agencies that employ this model to enhance BPTR can move toward improving the perception of government accountability with the American public.