The role of knowledge sharing in increasing the effectiveness of training and support for child literacy volunteer tutors at Frontier College.

摘要

This thesis is on how Frontier College, a Canadian literacy organization, can improve how research knowledge is shared with its child literacy volunteer tutors. For this thesis, relevant literature was reviewed on two topics: organizational learning and child literacy. The research methods included semi-structured interviews, a focus group discussion, and a review of volunteer surveys. The findings indicate that knowledge sharing can be expanded through increasing the access that program staff and volunteers have to child literacy experts, relevant research and Frontier College resources. The effectiveness of the tutors would also be increased by establishing a more structured child literacy program framework, and by expanding the training that the volunteers receive in how to develop children's skills and run program activities. Lastly, the study concludes that tutors need more follow-up training, more consistent volunteer support, and more information on how to tutor specific groups such as children with learning disabilities.