Impact of Training on Employee Performance: Evidence from Botswana Public Sectors Servants

目录

声明

DEFINITION OF KEY CONCEPTS

CHAPTER ONELITERATURE REVIEW

1.0 Introduction

1.1 Review of Related Literature

1.1.1 Training and Development

1.1.2. Training

1.2 The Benefits of Training on Employee Performance in Botswana Public

1.3 Human Resources Training Needs

1.5 The Factors Affecting Employee Performance in Botswana Public Sectors

1.5.1 Management –Subordinate Relationship

1.5.2 Reward System

1.5.3Health Unionization

1.5.4 Team Work

1.6 The Relationship between Training and Employee Performance

1.7 Conclusion

CHAPTER TWOINTRODUCTION AND BACKGROUND OF THE STUDY

2.0 Introduction

2.1 Background of the Study

2.2 Statement of the Problem

2.3 Purpose of the Study

2.4 Specific Objectives of the Study

2.5Research Questions

2.6Scope of the Study

2.7 Significance of the Study

2.8 Conceptual Frame Work.

2.9 Structure of the Study

CHAPTER THREETHEORETICAL FRAMEWORK

3.0 Introduction

3.1 The Human Resources Theorists’ Approach

3.1.1 The Hierarchy of Needs Theory

3.1.2 The Expectancy Theory

3.1.3 Herzberg Theory

3.1.4 The Equity Theory

3.2 The Human Relations Approach

3.2.1 Elton Mayo Theory

3.2.2 Acceptance Theory

3.2.3 Douglas Mc Gregory Theory

CHAPTER FOUREMPIRICAL ANALYSIS

4.0 Introduction

4.1 Research Design

4.2 Study Population

4.3 Sample Size

4.4 Sampling Design and Procedure

4.5. Data Sources

4.5.1 Primary Data

4.5.2 Secondary Data

4.6 Data Collection Methods

4.6.1 Interviews

4.6.2 Direct Observation

4.6.3 Questionnaires

4.7 Data Processing and Analysis

4.8 Ethical Considerations

4.9 Limitations and Solutions of the Study

CHAPTER FIVEDATA PRESENTATION, ANALYSIS AND INTERPRETATION OF THE FINDINGS

5.0 Introduction

5.1 Respondents’ Personal Data

5.1.1 Gender

5.1.2 Age Group

5.1.3: Showing the Different Levels of Education in Botswana Public Sector

5.1.4 Period Working with Botswana Public Sector

5.2 Findings on the benefits of Training on Employee Performance

5.3 Findings on the Factors Affecting Employee Performance in Botswana Public

5.4 Findings on the Relationship between Training and Employee Performance in Botswana Public Sectors.

5.5 Responses from the Interview Conducted for Botswana Public Sectors.

CHAPTER SIXSUMMARY, CONCLUSIONS AND RECOMMENDATIONS OF FINDINGS

6.0 Introduction

6.1 Discussion of Findings

6.1.1 Findings on the Benefits of Training on Employee Performance in Botswana Public Sectors.

6.1.2 Findings on the Factors Affecting Employee Performance in Botswana

6.1.3 Findings on the Relationship between Training and Employee Performance in Botswana Public Sectors.

6.2 Conclusion

6.3 Managerial Policy Recommendations

6.4 Areas for Further Research

参考文献

致谢

MY PERSONAL CURRICULUM VITAE

APPENDICES

APPENDIX Ⅰ: RESEARCH QUESTIONNAIRE

APPENDIX Ⅱ: INTERVIEW GUIDE FOR GOVERNMENT EMPLOYEES