The Effects of Online Banking on the Financial Performance of a Commercial Bank,a Case of The Agricultural Bank of China(ABC)

摘要

Chapter1:Introduction
　　1.1Background
　　Technology has become the heart of banking sector.Online banking provides consumers with a convenient method of conducting bank business from the comfort and security of their own home and personal computer.Consumers can check account balances and review other account information any time of the day or night.Online banking has changed the face of transactional business and affects commerce across many trades and industries.
　　Some banks in China see their greatest competitors not as traditional financial institutions,but modern Internet-based firms.Once deregulation occurs,these firms will race to control the market,resulting in an irreversible and disruptive impact on traditional financial institutions.
　　Banks'traditional core businesses are payments,deposits,and loans.As Internet-based firms gain market share,a number of changes will occur.The payments business,which includes mobile and internet payments,will be the first impacted by Internet-based firms.
　　Investment and reliance in e-banking innovation by its providers to offer their services makes it essential to understand how various aspects of consumer behavior affect the innovation and respond to service quality.
　　This paper aims to examine the effects of Online Banking on the financial performance of a commercial bank.

目录

Table of Contents

Chapter 1：Introduction

1．4 Definitions and Features of Online Banking

1．4．1 Online banking

1．4．2 Features of Online Banking

1．4．3 Online Banking VS e-Banking

1．4．4 Online Banking and Profitability

Chapter 2：Literature Review

2．1 Electronic-Banking and Financial Performance

2．2 Challenges of Online Banking revolution

2．3 Conclusion of literature review

Chapter 3：Online Banking and Financ ial Performance of a bank

3．1 History of the Online Banking

3．2 Online Banking Basic Requirements

3．3 Advantages and Disadvantages of Online Banking

3．3．1 Advantages of Online Banking

3．3．2 Disadvantages of Online Banking

3．4 Participants of Online Banking

3．5 Online Banking Transaction Mechanism

3．6 Performance Concept

3．7 Analyzing Bank Financial Performance

3．8 The Balance Sheet

3．9 The Income Statement

3．10 An Overview of Banking Risk

Chapter 4：Chinese Commerc ial Banks and Online Banking

4．1 Current situation

4．2 Mobi le Finance Becomes the Trend of Future Banking

4．4 Development of Online Financial Service Accelerates E-Banking Growth

4．5 Agricultural Bank of China’s Online Banking Growth Challenges

Chapter 5：Empirical Analysis of the Effects of Online Banking on the Financial performance of the Agricultural Bank of China

5．1 Profile of the Agricultural Bank of China(ABC)

5．2 Data Collection

5．3 Data Definition

5．4 Research Methodology：Regression Analysis

5．5 Regression Analysis Table

5．6 Correlation Matrix Table

5．7 Findings and Conclusion

5．7．1 Findings

5．7．2 Conclusion

References